Privacy Policy

Last updated: 7/30/2025

1. Introduction

Welcome to Willro. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our mobile application and tell you about your privacy rights.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: Name, username, date of birth, gender
• Contact Data: Email address, telephone numbers, billing address
• Technical Data: IP address, browser type, device information
• Profile Data: Username, password, purchases, preferences, reviews
• Usage Data: Information about how you use our website and services
• Marketing Data: Your preferences in receiving marketing communications

3. How We Use Your Information

We use your personal data for the following purposes:

• To register you as a new user and manage your account
• To process and deliver your orders and manage payments
• To manage our relationship with you, including notifying you about changes
• To enable you to participate in reviews and complete surveys
• To administer and protect our business and website
• To deliver relevant website content and advertisements
• To use data analytics to improve our services

4. Sharing Your Information

We may share your personal data with:

• Service providers who assist us in operating our platform
• Payment processors for secure transaction processing
• Analytics providers to help us understand user behavior
• Law enforcement when required by law
• Business partners with your explicit consent

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate personal data
• Erasure: Request erasure of your personal data
• Object: Object to processing of your personal data
• Portability: Request transfer of your personal data
• Withdraw consent: Withdraw consent at any time

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve our services and user experience

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Transfers

Your personal data may be transferred to and processed in countries other than your own. We ensure that such transfers are subject to appropriate safeguards and comply with applicable data protection laws.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

This privacy policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.